Do you want to know how to fix the Microsoft Surface Keyboard not working issue? If you are a Surface user, then it is common to encounter issues like the Surface Keyboard Not Working. A lot of Microsoft Surface users face the same problem on their keyboards.
Microsoft Surface users are increasing day by day. There are various types of Surface keyboard models available right now. If you are using any of the Surface Go, Surface RT, Surface Pro, Surface Pro 2, Surface Pro 3, Surface Pro 4, Surface Pro (5th Gen), or Surface Pro 6 keyboards, and it is not working, then don’t worry.
This post will show you how to get out of this problem. Here, we are going to show the best methods to fix Surface Keyboard and Surface Keyboard Pro not working. Just follow the simple methods shown here and make your Surface Keyboard work normally.
How To Fix Surface Keyboard Not Working Issue
If your Surface Keyboard is not functioning properly, then it can occur due to several reasons. As simple as a restart can fix it if the problem is not so major. However, you may also need to reset the MS Surface if your keyboard doesn’t function with the simple fixes. Follow the simple and effective methods given below to resolve the Surface Keyboard working issues on Windows devices.
1. Restart Surface
If the Surface Keyboard is not working on your device, then start with restarting the Surface. This is one of the simple but most effective methods. Most of the time, your keyboard will start working with this one step only.
- Disconnect your keyboard from the device.
- Now, reboot or restart your Surface device.
- Connect the keyboard and check if it is working.
- If the Keyboard doesn’t work, try the next method.
2. Perform a Two-Button Shutdown
If the Surface Keyboard not working for your Surface laptop or tablet, try the two-button shutdown. If your Surface device has any corrupted file issues or any minor problems, then this method will be useful. Follow the steps given below to perform a two-button shutdown on your Surface device.
Note: The two-button shutdown can only be performed on Surface Pro and Surface Book devices. You can’t use this method for other Surface devices.
- Go to the power button on your Surface device. Press and hold the button for 30 seconds and then release it.
- Now, press the Power+Volume Up buttons for at least 15 seconds and then release them. Wait for 10 seconds.
- Then, press the power button to turn on the device. The keyboard should start working with this easy method.
- But, if your Surface keyboard is still not able to turn on or is unresponsive, try the next solution.
3. Check The Surface Keyboard
The Surface Keyboard may not work if the keyboard itself is damaged. You must make sure the hardware of the keyboard is in a good state. Get the keyboard in hand and check if it is damaged or broken somewhere. If the keyboard is not well, you may have to get a replacement.
But, if the keyboard is perfectly fine, check if the keyboard is working. If you have another Surface device, connect your keyboard to the device and check if it is working. If your keyboard works well when connected to another device, this means the problem is on your Surface device.
4. Clean Connectors
If your Surface device is still not connecting to the keyboard, try to check the connectors. If you have not cleaned the connectors on your device for a long time, then the hardware components will get dirty. You must make sure the connectors on your Surface are clean all the time. Therefore, shut down the Surface device and disconnect all the external devices. Clean the connectors properly with a clean and soft piece of cloth.
5. Reset Surface
If none of the methods given above are helpful, reset your Microsoft Surface laptop to the default. This is one of the best methods to fix your Surface Keyboard issues. If you are worried that your personal data will be deleted, you can select to keep your files on the device. Follow the simple steps given below to reset Surface on your laptop.
- Press Windows+I keys to open the Settings window on your laptop.
- Now, click on the “Update & Security” option to open it.
- From the left pane of the window, select the “Recovery” tab.
- Now, under “Reset this PC”, click on “Get Started”.
- Select “Keep my files” to reset the Microsoft Surface device.
- You can select “Remove everything” if you want to delete all the files.
- Once your device is reset to default, the Surface Keyboard issue should be fixed.
We hope the methods given here were helpful in fixing the Surface Keyboard not working on your device. If your Surface keyboard is unresponsive, firstly, make sure the keyboard is not damaged. But, if the keyboard is not working even if it not damaged, try to reset Surface keeping your files safe. If you liked this post, please share it with others. Stay connected with Lavrusik to get more useful posts every day. Have a good day.